Our main priority is to make sure all of our customers are 100% satisfied.
Thanks for visiting our store. Our product is a 1:1 replica which is extremely good quality and comes with real photos and video attached to the product description. To provide you with additional peace of mind, we also offer a comprehensive 7 Day Returns guarantee for each order. Buy with confidence and enjoy a great shopping experience!
Returnable Items
Items that can be returned, refunded, or exchanged within 7 days of receiving them must follow the criteria below:
1. Faulty items are damaged/broken, or soiled upon arrival.
2. Items received in the incorrect size/color.
3. Unwashed, unworn, and unused item(s) that have not met your expectations within 7 days of receiving.
Note: All returned and exchanged items must be returned within 7 calendar days. Returns and exchanges will only occur for eligible products. We reserve the right to refuse the return and exchange of any items that have been worn, damaged, or had the tags removed. If an item we receive has been worn, is damaged, has had its tags removed, or is deemed unacceptable for return and exchange, we reserve the right to return it to any non-compliant pieces. All product packaging must be intact and not damaged in any way.
Non-Returnable Items
We will not accept returns in the following conditions:
Items outside the 7-day return timeframe
Washed, worn, used, or misused items.
Due to the new product has a slight smell.
Complaints about the quality of non-genuine products
Notes: All returns must be authorized by our Team via the Support Center. If anything is wrong, submit an email or send a Voicemail/SMS request to us.
Returns Process & Time-Frame
Please carefully follow our return process to minimize any delays:
If your item is returnable (see above), please submit a ticket or send a Voicemail/SMS request to us stating your:
– Order number:
– Product name:
– Reason for return:
– Photographs clearly demonstrating the item’s flaw:
Exchanges
If you are dissatisfied with our products and wish to exchange them, please contact us. We will reship the right merchandise that you want to exchange. If you are not satisfied with our items and want to exchange, you need to pay the shipping cost.
Return Shipping Costs & Address
We aim to offer services that will benefit all of our loyal customers. Please always Contact Us prior to returning, submit an email, or send a Voicemail/SMS request to us at [email protected].
Note: All shipping fees are at the customers’ expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.